Business System Specialist (AI & Process Digitalization)
Chuyên viên Hệ thống Kinh doanh
Binh Duong
02/28/2026
Full Time
Job Description
- Analyze existing business processes across operations, finance, and supply chain.
- Identify opportunities for automation, system enhancement, and digital workflows.
- Lead process re-engineering initiatives to improve efficiency, accuracy, and scalability.
- Ensure digital solutions (such as Office 365) align with business objectives and user needs.
- Identify and propose practical AI use cases (e.g., forecasting, reporting automation, anomaly detection).
- Work with Operations and IT to pilot and implement AI-enabled solutions.
- Support change management and user adoption of AI tools.
- Monitor performance and benefits realization from AI initiatives.
- Act as business lead for ERP, reporting, workflow, or system enhancement projects.
- Coordinate with IT vendors, developers, and internal stakeholders.
- Define business requirements, conduct UAT, and support system go-live.
- Ensure data integrity and proper system controls are embedded.
- Develop dashboards and reports to improve management visibility.
- Track project progress, risks, and benefits.
- Continuously identify opportunities for further digital and system improvements.
Requirements
- Bachelor’s degree in Information Systems, Business, Finance, or Engineering
- 5+ years of experience in business systems, process improvement, or digital transformation roles
- Strong understanding of business processes in operations and finance
- Hands-on experience in ERP go-live projects, including at least one full-cycle implementation
- Experience working with ERP vendors, consultants, or in-house ERP teams
- Experience working with AI vendors or consultants on AI-driven automation solutions
- Good communication skills to work across business and technical teams
- Strong problem-solving mindset with hands-on execution capability
- Fluent in Vietnamese and English
- Willing and comfortable to regularly walk the shop floor