Hospitality Project Manager

Job Purpose:

• Lead and drive end-to-end project management discipline for Hospitality projects, ensuring delivery excellence across timeline, customer communication, cross-functional coordination, and risk control.
• The role acts as the central control tower of project execution, aligning PD, R&D, Production and external stakeholders to deliver projects on time, within scope, and meeting customer expectations.

Project Control & Delivery Excellence:

• Own overall project timeline, milestones, and Gantt tracking.
• Ensure all projects are delivered on time and aligned with committed schedule.
• Monitor project progress and proactively identify delays or bottlenecks.
• Drive milestone discipline across all functions (PD / R&D / Production).

Customer Communication & Approval Management:

• Act as main focal point for customer communication during execution phase.
• Manage: Drawing submission timeline (not content), Approval tracking (A/B/C status), Feedback loop coordination.
• Ensure all customer approvals are tracked, documented, and aligned with timeline impact.

Cross-functional Coordination:

• Lead coordination across: PD, R&D, Production, TECH, LAB.
• Ensure alignment between: Customer expectation, Technical feasibility, Production readiness.

Cross-functional Coordination:

• Identify and manage: Timeline risks, Design change risks, Customer approval delays.
• Escalate critical issues to PM Leader / Vice Director.
• Propose mitigation plans and track closure.

Project Handover & Execution Control:

• Ensure smooth transition from: Sales to Execution, Design to Production.
• Control: Handover checklist completeness, Material / BOM readiness (with PD & R&D).
• Follow up: Production progress, Installation, Project close-out.

Project Reporting & Governance:

• Prepare and deliver: Weekly / Monthly project status reports, Risk dashboard, Milestone tracking.
• Maintain project documentation in SharePoint / system.
• Ensure transparency and data accuracy.

Team Leadership & Capability Building:

• Lead and develop: Project Managers, Project Assistants.
• Standardize: PM tools (timeline, checklist, reporting), Project governance practices.
• Build strong project management discipline culture.

Qualification Requirements:

• Bachelor degree in Engineering / Construction / Interior / Project Management.
• 8–12+ years in Project management (interior / hospitality / construction).
• Strong experience in Multi-project control, Customer-facing coordination.
• Skills: Project planning (Gantt, milestone control), Stakeholder management, Risk management, Leadership & team management.

Success Profile (Critical Mindset)

• Control-oriented, detail-driven.
• Strong ownership of deadlines.
• High coordination capability (cross-function).
• Calm under pressure (multi-project environment).
• Commercial awareness (impact of delay).